NCW's Terms & Conditions – Your complete guide from membership to payments

These terms and conditions apply to use of the NCW gaming platform (ncw.bar). NCWBy creating an account or using the platform, you are deemed to have accepted these terms and conditions.

These terms and conditions were last updated in January 2026. NCW reserves the right to amend these terms at any time without prior notice. Any changes will take effect as soon as the updated terms are published on the website.

These terms and conditions are formulated in accordance with international gaming laws and regulations. In the event of any dispute, the decision of the relevant international gaming authority shall be final.

The following eligibility requirements must be met to register on NCW:

• You must be 18 years of age or older.
• You must register using your real name, address, and date of birth. Providing false information will result in account termination.
• Each individual may only operate a single account. Attempting to create multiple accounts is a violation of these terms.
• Operating multiple accounts from the same IP address or the same device is prohibited.
• You may not register from any country where online gaming is prohibited by law.

You are solely responsible for the security of your password. Never share your password with anyone. If you forget your password, use the reset option.

NCW adheres to international KYC (Know Your Customer) standards. Identity verification is mandatory prior to withdrawals or for transactions exceeding a specified amount.

Documents required for verification:

• Clear copy of National ID (NID) or passport
• Utility bill or bank statement as proof of address
• Proof of payment method ownership (if required)

Failure to pass verification or providing false information NCW Reserves the right to suspend or close an account and place a hold on any pending withdrawals.

The following rules apply to deposits on NCW:

All deposits must be made using the account holder's own payment method. Depositing on behalf of a third party or using a third party's payment method is strictly prohibited.

Please ensure the following conditions are met before making a withdrawal:

1. The account must be fully verified (KYC completed).
2. Any outstanding wagering requirements must be fulfilled.
3. Withdrawals will always be made to the same payment method used for the original deposit.
4. The minimum withdrawal amount is BDT 500.
5. The daily withdrawal limit for standard members is BDT 50,000.

NCW typically processes withdrawals within 10-30 minutes. However, additional time may be required for verification or security reviews. VIP members enjoy faster withdrawal processing.

NCW offers a wide range of bonuses and promotions. Each bonus comes with specific terms and conditions that you should read carefully before claiming.

Welcome Bonus: 100% bonus on your first deposit. A 30x wagering requirement on the bonus amount applies before withdrawal.

Cashback Bonus: A set percentage cashback on daily losses. Wagering requirement on cashback is 1x.

Free Spins: Applicable to selected slots games. Wagering requirements apply to winnings from free spins.

• Each bonus may only be used once per account.
• Multiple members of the same household are not eligible for bonuses.
• Claiming bonuses via VPN or proxy is prohibited.
• Bonuses are generally valid for 7 days — any unused bonus will expire at the end of this period.

All games on NCW are powered by internationally certified RNG (Random Number Generator) systems, which are regularly audited by independent bodies such as iTech Labs and eCOGRA.

Ncw's Policy on Technical Errors:

• If a game is interrupted due to a server issue, it will resume from the last saved state.
• Ncw reserves the right to correct any erroneous payouts resulting from a technical error.
• Members affected by a verified system error will be compensated.

The dealer's decision is final in all Live Casino games. NCW will not be held liable for any losses resulting from live game interruptions caused by technical issues.

The following activities are strictly prohibited on NCW. If detected, the account will be terminated:

• Multiple Accounts: Operating multiple accounts belonging to the same individual.
• Bonus Abuse: Claiming bonuses in violation of bonus terms or through multiple accounts.
• Bots & Automation: Using software bots or scripts to play games.
• Collusion: Colluding with other players in a coordinated manner for mutual benefit.
• Money Laundering: Attempting to launder illicit funds through NCW.
• Chargeback Fraud: Filing an illegitimate chargeback claim after making a deposit.
• Hacking: Attempting to gain unauthorized access to NCW's systems.

NCW takes your personal information seriously. For full details on how we collect and use your data, please refer to our Privacy Policy Available on the page.

In brief, here is how NCW handles your data:

• Used for account management and verification purposes.
• Shared with necessary parties for the purpose of processing payments.
• May be used to fulfill legal obligations.
• Never sold to third parties or shared for unnecessary purposes.

NCW believes gaming should be a source of entertainment. We are deeply committed to responsible gaming and help members build healthy gaming habits.

Responsible Gaming tools provided by NCW:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatically stop when you reach a set loss amount.
• Session Timer: Reminders showing how long you have been playing.
• Self-Exclusion: Temporarily deactivate your account.
• Reality Check: A summary of your gaming session displayed at regular intervals.

For more details, visit our Responsible Play Visit the page.

NCW reserves the right to suspend or terminate an account without prior notice in the following circumstances:

• Any breach of these terms and conditions.
• Fraudulent or deceptive activities.
• Providing false identity or information.
• Money laundering or any other illegal activities.
• Abusive behavior or threats directed at the support team.

You may request to close your account at any time. Please withdraw any available balance before closing your account.

NCW reserves the right to update or modify these terms and conditions at any time. Notice of changes will be provided in the following ways:

• The updated version will be published on the website.
• For significant changes, a notification will be sent to your registered email address.
• The date of any changes will always be indicated at the top of the page.

Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms.

For any questions or disputes regarding these terms, please contact NCW's support team in the first instance. Disputes are generally resolved within 7-14 business days.